Channels & viewing

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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sdb6591
Level 7

Pluto TV

Pluto tv on my Roku, tries to load then kicks back to my home screen.
I have followed the advice removing and reinstalling the channel and update Roku still doesn't work

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6 REPLIES 6
makaiguy
Community Streaming Expert

Re: Pluto TV

When removing/reinstalling, did you restart your Roku between uninstalling and reinstalling? This will make sure there is nothing hanging around in memory from the original installation so that everything for the channel gets reinstalled. It may not make a difference, depending on the exact nature of your problem, but it's worth trying.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X
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sdb6591
Level 7

Re: Pluto TV

Hi Makaiguy

I have just try your suggetion but that does'nt work

Thank your help away

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Cruiser57
Level 8

Re: Pluto TV

Depending on the age and model (not mentioned), you may have too many channels added. Try removing a few, reboot, and try again.

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makaiguy
Community Streaming Expert

Re: Pluto TV

Did your Roku recently upgrade to version 9.3 of its operating software? Find out via Settings > System > About. Many people are reporting similar problems over a varietyi of channels since receiving 9.3.

Several people with varied problems after receiving the 9.3.0 update have reported success via the suggestions in the first paragaph of this post:
https://community.roku.com/t5/Remotes-Accessories/Roku-Streaming-Stick-remote-fails-after-new-system...
(After that, the post deals with a specific remote function that had to be re-enabled.)

I don't know if this will help with your particular situation, but it can't hurt to try.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X
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sdb6591
Level 7

Re: Pluto TV

Hi Cruiser57 

Yes I have a old Ruko when I removes  4 channels  its working now

 Thank you for your help 

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Cruiser57
Level 8

Re: Pluto TV


@sdb6591 wrote:

Hi Cruiser57 

Yes I have a old Ruko when I removes  4 channels  its working now

 Thank you for your help 


Great! The same thing happened to my no longer used MHL purple stick when Pluto changed their interface. The old devices have limited memory capacity for channels.

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