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Willy829
Newbie

Picture not appearing but sound is there’s

We view spectrum through our Roku, someone sat on the remote and the is still there but no live picture, just a screen with upcoming episodes. I cannot get the picture to reappear.

any thoughts??

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2 REPLIES 2
RokuJanadeeK
Community Moderator
Community Moderator

Re: Picture not appearing but sound is there’s

Hi @Willy829,

Thanks for letting us know about this issue.

We understand the issue you're having with the display. We'll do our best to help.

Kindly try to perform a system reboot on your device by going to Settings> System > Power (skip if the option is unavailable) > System Restart.

We hope this helps. If the issue persists after doing so, please inform us so we can continue assisting.

Regards,
Janadee

Nadee K.
Roku Community Moderator
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Jpilzer
Newbie

Re: Picture not appearing but sound is there’s

WORKED LIKE A CHARM! 

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