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jheymach's avatar
jheymach
Channel Surfer
3 years ago

Photo stream selectively uploading?

I recently uploaded some photos to create a photo stream.  When i noticed that some were in portrait mode, I deleted those, and tried to upload cropped photos.  The app shows upload success but doesn't show the new photos added to my stream.  I tried multiple times with various pics.

Giving up on that procedure,  I deleted the stream, and tried to re-upload the batch, but this gave me even less pictures than before.  

What is going on??

I am using the Android app.

8 Replies

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  • RokuCarly's avatar
    RokuCarly
    Community Moderator

    Hi jheymach.

    A warm welcome here at the Roku Community!

    We appreciate you reaching out to us regarding your issue about the photo stream feature on Roku streaming devices.

    Rest assured, we passed along your details as well as your concern to the appropriate Roku team to further investigate on this.

    Once more information is available, we will make sure to update the Community.

    In the meantime, your patience and understanding is very much appreciated.

    All the best,

    Carly

      • RokuTakashi's avatar
        RokuTakashi
        Community Moderator

        Hi jghuffma,

        Welcome to the Roku Community!

        Could you tell us more about the issue you have about the concern you're running into? We'd like to know more about how we can help! How long has the issue existed? In addition, can you please specify the exact steps you are taking to reproduce this issue so we can assist you further?

        With detailed information, we will be better able to assist you.

        All the best,
        Kash