Channels & viewing

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 8

Peacock: Watchlist TV series starting over rather than resuming

Hi! My issue with the Peacock app is the following: If a TV series I had been previously watching is not appearing in my Continue Watching list, I can go find it in my Watchlist, fine. However, from there, it does not give me the option to resume watching where I left off, it always wants to start with Season 1, Espisode 1. I have to scroll through all the episodes to find where I left off. Only those offerings that appear in Continue Watching will resume where I left off, but not those in Watchlist. Is anyone else having this issue? Am I missing a setting or option? This occurs with all 3 of my Rokus, and online. Peacock customer service offers no help whatsoever. Just thought I'd mention it here in case anyone else experienced the same thing. Thanks! 

Community Streaming Expert

Re: Peacock: Watchlist TV series starting over rather than resuming

@RainDelay- Peacock is NBC/Universal's app.   Roku provides the platform on which it is run, but NBC/Universal is responsible for the Peacock features, coding, and upkeep.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

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