Channels & viewing

[RokuEuniceL]

Hi @Kalyp_50,

Thanks for keeping us posted here in the Roku Community!

We appreciate you providing the details requested. Please be advised that we have passed along your information to the appropriate Roku team to investigate further. We appreciate your patience and understanding in the meantime.

Kind regards,

Eunice

[Jacksullva]

Model: 4802X - Roku Ultra

Serial #: X01000TC6AC5

Device ID: S0DA226C6AC5

Software: 12.0.0 - Build 4184-C2

I have photos of problem and Issue Report Tracker screen but not sure how to attach them to this post. If you give an e-mail address I can send the photos to you. The Issue ID is - C5-370-042

[RokuERey]

Hi @Jacksullva,

Thanks for this information, and we'll forward it to the concerned team as an added insight.

It seems like you have a photo that needs to be attached. Try to send it in a private message to see if you're able to.

Once again, once we have an update available about this, we'll make sure to update this Community thread.

Best regards,

Rey

[Jacksullva]

Private message with screen shots sent.