Channels & viewing

[offrotor]

Hi there,

I just paid for a subscription for Paramount+ and when trying to set up the channel I get this error:

uh oh.  An error occurred, we’re working in it

I have uninstalled the channel, rebooted the Roku system, checked for software updates, checked for channel updates. I do not have a firewall issue. 

[RokuDanny-R]

@offrotor

Thanks for the post.

When removing the channel, are you making sure to restart the Roku device before adding the channel back again, specifically in that order?

In addition, how are you subscribed to the channel? Did you purchase a subscription through Roku Pay or did you purchase a subscription through the channel provider directly?

Please keep us posted and we will be able to assist you further.

Thanks,
Danny