Channels & viewing

Are your Roku channels not working? Find troubleshooting tips for adding/removing channels, logging in, authentication, activation, playback issues, and more.
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SonOfLiberties
Reel Rookie

Re: Paramount+ Flashing Black Screen Fix

The ‘Continue Watching’ is a relatively new feature that Roku rolled out in a recent update. If you have this feature, there is a ‘Continue Watching’ section at the top of the Roku main screen. Per my original post, if you clear the ‘Continue Watching’ using the * button, this seems to have fixed the issue for me.

LMC1972
Binge Watcher

Re: Paramount+ Flashing Black Screen Fix

Ah ok thanks.  No we don't have that function available.  

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mmmelizabeth
Reel Rookie

Re: Paramount+ Flashing Black Screen Fix

The support answers are not helpful, but we did what the above suggested - finding the "Continue Watching" feature on the main menu and clearing it out. The list keeps auto-populating stuff that we've seen a year ago, two years ago - it isn't reflective of what we have recently been viewing, which seems like a Roku tech issue 🙄

When we got diligent about clearing that out, the Paramount+ problems stopped. Crazy, huh?

But yeah, you can go call Paramount...

thecroztm
Newbie

Re: Paramount+ Flashing Black Screen Fix

I removed the app and then reinstalled it. No longer having the problem. Hope that fixed it....

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