Channels & viewing

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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mandi100
Level 7

Nothing loads

I see any topics about a certain channel not loading but on my Sharp Roku TV - NOTHING loads?  I've tried several different channels, all just appear to start loading then pop back to the main screen.  Tried turning the TV off and on a couple times but no help.

What should I do?  Worked fine yesterday.

 

Thanks,

Mandi

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2 REPLIES 2
makaiguy
Community Streaming Expert

Re: Nothing loads

Turning a Roku TV off and on doesn't reset anything.

Try Settings > System > Power > Restart system.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
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Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X
renojim
Community Streaming Expert

Re: Nothing loads

Try resetting your modem/router.  Once your Internet connection is back in a few minutes unplug the power from your TV for several seconds and plug it back in.  When it comes back up check for updates under Settings->System->System update.

If you want to try a shortcut, check for updates first and if that doesn't work do the complete procedure.

Roku Community Streaming Expert

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