Channels & viewing

[HunkyDory]

You all should stop blaming Roku for this. It's going on with Hulu on my Roku, yes, but it's also going on with Hulu on a Fire TV at my son's house--so, different devices, different internet provider. This is a Hulu problem. If they don't fix it, next price increase I'm cancelling.

[ravenpaul]

It happens on every app, not just Hulu.  Max, Peacock, Paramount.  

[RokuTakashi]

Hey, @HunkyDory 

Welcome to the Roku Community.

I appreciate you for sharing your concern about the sound issue on Hulu after ads.

You can contact Hulu support and inquire further for assistance in resolving the issue. Once their team acknowledges the issue, it will be worked on and investigated.

To contact them, you can reach out to Hulu Support Center

Thank you for your understanding, and let me know if you need further assistance.

Best,
The Roku Community Team.

[RokuTakashi]

Hi, @ravenpaul 

Thanks for the post.

I understand that you've run into some issues with several apps that have no sounds after an ad break, similar to what the original poster mentioned in this thread. I'm here to help.

To further review your concern, I'd like to gather additional details.

Tell us more...

• What specific Roku device you are having issues with?
• Do you notice issues with other apps as well, or only with the apps you mentioned?
• When did the issue start?
• Have you tried any troubleshooting steps in an attempt to resolve the issue?

With more details, I can take further action in providing you with the right resolution to address the issue.

Keep me posted.

Thanks,
The Roku Community Team.