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anglerbill
Newbie

No "Manage Subscription" on options menu

I wish to cancel my "Hulu" subscription 'cause I'm being charged $14.99/month for it and haven't used it for over a year... but when I follow the unsubscribe instructions in the "options menu" there is no "manage subscription" to select.  Please advise

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renojim
Community Streaming Expert

Re: No "Manage Subscription" on options menu

Are you sure your subscription is through Roku and not directly with Hulu?  You should also be able to manage any Roku subscriptions at https://my.roku.com .  If you have more than one Roku device it's possible you have more than one Roku account, so check the email address on each one that's displayed under Settings->System->About.

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