Looks like there was a recent update to the Roku software (June 2023). After the update we can no longer view all the episodes to a TV show. You are locked in to one episode and after you watch it you can never back up and see it again nor can you look ahead at future episodes. Why was this feature eliminated? My wife and I use it all the time.
We are having the same problem. Very upsetting, especially for my Mom. We cannot watch what we want, we’re forced to see only one episode and cannot choose, and cannot watch that episode again, and cannot go to other episodes. We need assistance. I tried “contact us” on this site, but cannot find a person, just many drop down menus. Please help. We’d like to continue with Roku, but things are very expensive these days (like groceries, rent was raised, etc)…and we’d like Roku to be the viewer friendly way it was or we may have to unsubscribe to channels.
With new update in June 2023 cannot look at all episodes for a show. In addition the continue watching function does not work. I have to search for the program and select. Who developed this new software? It most user unfriendly. Might have to go back to Prime.
Hi b609jk,
Welcome to the Roku Community post!
We understand that you're having a problem with episodes since they can't be viewed on the TV show that you want to watch. We would be more than happy to look further into this issue but we will need more details. Can you please provide us with the following information:
Once we have this information, we will be able to assist you further.
Best regards,
John
We are having the same problem. To answer your questions, 1. We have Roku Express and 2. It is the same problem on all channels, and with episodes and documentaries. It is very upsetting, especially for my Mom. We cannot watch what we want, we’re forced to see only one episode and cannot choose, and cannot watch that episode again, and cannot go to other episodes. We need assistance. I tried “contact us” on this site, but cannot find a person, just many drop down menus. Please help. We’d like to continue with Roku, but things are very expensive these days (like groceries, rent was raised, etc)…and we’d like Roku to be the viewer friendly way it was or we may have to unsubscribe to channels.
Viewing on a Hisense Roku Tv. The problem is with all the channels.
I've tried to contact whoever controls TBS NETWORK and Roku about this problem. I tried to watch either Big Bang Theory or Young Sheldon and they keep showing expired shows or extending them 2-6 more days instead of changing them. Including the Young Sheldon show that has New episodes that they're NOT showing at ALL I have to go to CBS but, that app has its challenges to because it'll say error. RokuTV & TBS NETWORK needs to get with it or on the same page And fix the problems before I find another TV and sell this one! RokuTV wasn't/ isn't worth $250.00. RokuTV is becoming nothing but, A SCAM!
Hi Reba1970,
Greetings from the Roku Community, and thanks for keeping us posted!
We will be more than happy to assist you further with this issue. Please try to update the channel by highlighting the channel tile, pressing the star button on your Roku remote, and selecting Check for updates.
We'll wait for your response.
Thanks,
John
Same issue here. The option to view all episodes when I select to continue watching a show is gone and I have to search for the show, view all episodes, find the season I was watching, and find the episode I want to go back to. Ridiculous. It worked fine before. Why was this removed? I use this every day!
A possible solution. Select the Saved button on the left hand side of the screen. The program should go to Save List. Scroll on down to it. Select the program and the button All Seasons is there. You should be able to select that button to see program seasons. Under the Ring Channel button will show what season and episode you are on. You can select that button to watch. I hope this helps. Found it out by playing around.
Thank you very much. This works but it is not as convenient as the feature in the previous version of the software.
Having the same problem. Phillips Roku TV. Upgraded Acorn but still won't work. Ready to go back to cable.
Hi JB417,
Welcome to the Roku Community!
Could you provide us with more details about your concern? What are the steps to reproduce the issue you are seeing? Does the issue only occur on that specific channel or all channels on your Roku device? What troubleshooting steps have you already taken to try to resolve the issue?
With more details, we will be able to best assist you.
All the best,
Chel
Mine just changed in the last 2-3 days to this, where I can no longer see each episode, and there's no "next episode" area to select to easily get to the next episode, without having to remember which one I'm on, in which season, then go search for it. Today, when I "continue watching", it stops at the end of the show, and instead of going to the next episode, it goes back to the episode main screen, and wants me to resume what I just finished watching!
Please return to the format just prior to this, it was much much more user friendly, or at least keep the same options available.
Using 2 Roku Ultra's, watching via Roku App, Paramount Plus, Roku Live apps....
What worked for me... while watching show with no sound... pause it. Then press the star key on remote. Put volume mode on leveling... bam you have sound
I have had to skip a number of episodes that are free because paramount wants me to sign up. I don’t want to!! I have deleted the app, restarted my Roku. It’s not changing. So much for free.
Hi LT84,
A warm welcome to the Roku Community!
Thank you for reaching out to us. It appears that the content you're trying to access requires an upgrade or subscription for viewing. If you see a dollar sign next to the episodes you're trying to access, then you'll need to go through the upgrade or subscription process to gain access to the content.
We hope this helps clear things up.
Regards,
Rey
