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football
Level 7

NFL red zone message, error playing content error code 408 request timeout

when I access nfl red zone I get the message, error playing content error code: 408 Request timeout 

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RokuDanny-R
Roku Employee
Roku Employee

Re: NFL red zone message, error playing content error code 408 request timeout

@football

Thanks for the post.

Are you experiencing this issue just on the NFL Red Zone channel, or does it happen across other channels?

Try removing the channel from the Roku home screen by navigating to the channel tile, pressing the * key on your remote and choosing 'Remove channel'. Then restart your device from Settings>System>System restart. Once your player starts up again, add the channel back once more.

Does this clear up the issue you are seeing? Please keep us posted what you find out.

 

Thanks,
Danny

Danny R.
Roku Forum Moderator
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