Channels & viewing

Are your Roku channels not working? Find troubleshooting tips for adding/removing channels, logging in, authentication, activation, playback issues, and more.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
dar501
Reel Rookie

NFL+ $6.99 monthly charge is SCAM

What a SCAM!!  I added the channel & paid monthly $6.99 and guess what I could watch? NOTHING!!!!   The channel requires that you have a paid TV or other provider to "activate" the NFL+ subscription!!!!!    WHAT AN OUTRAGEOUS SCAM.  Roku/NFL just STOLE $6.99 by MISLEADING me.   THIS IS OUTRAGEOUS!!!   I demand a refund!!!!

0 Kudos
2 REPLIES 2
AvsGunnar
Community Streaming Expert

Re: NFL+ $6.99 monthly charge is SCAM

@dar501 

I don't subscribe to NFL+ but from the website looks like the 6.99 offer is limited to phones and tablets for live local and Playoff/Superbowl Games.  

Looks like NFL Network, Live Game Audio, Live on-demand and Offseason, and "more" (?) is available to watch on TV, PC, phones, and tablets.

https://www.nfl.com/plus/learn-more (Scroll down the page to "Have Questions?")

The link above was included in the info from the NFL+ channel/app in the online Roku Channel Store. https://channelstore.roku.com/details/b8741c391c59c1dda457073d3295b555/nfl

----

A bit confusing,  but from the page above, live games can only be viewed on mobile devices.   You can try casting these to your Roku from your mobile device.

Otherwise, try contacting NFL+ at support@nfl.com and Roku Billing at https://support.roku.com/contactus (select Accounts, Payments, and Subscriptions).  Hopefully, one of these can resolve it for you.

----

A bit of friendly advice.  Need to really read the fine print and take a few minutes to carefully look at the terms for subscription channels.  These services are in the business of getting people to sign up with often confusing marketing and generally not too willing to offer refunds.

Roku Community Streaming Expert
Just another Roku user... I am not a Roku employee.
Insignia RokuTV, Ultra 4660, Premiere+ 3921, Express 4k+ 3941, Streambar 9102

dar501
Reel Rookie

Re: NFL+ $6.99 monthly charge is SCAM

Thank you for your kind reply. 

It is not just a scam, but nefarious trickery.

Fine print, you say? Ok, that's fair, but what exactly is  "ACROSS DEVICES" supposed to mean?  Is a TV not a "device"? 

No... don't make excuses for these cheating criminals. They should clearly state that a paid TV provider is necessary to use this product.

I don't know your generation, but I am 65 and sick and tired of being RIPPED OFF by soulless millenials who think they are so clever. Well, yes, is all I can say - yes, they are clever, but what they do, how they confuse and rip people off and funnel money onto their corporations without conscience is abhorrent.  I suppose my generation was no better, but they sure had less effective tools with which to obfuscate contracts and steal money. 

0 Kudos