Forum Discussion

mtmcdonough's avatar
mtmcdonough
Streaming Star
2 years ago
Solved

NASA tv not working properly

Hi,  The last few days, when I connect to NASA tv, I only see Search and About icons.  The normal sub-programs like NASA LIVE, This Week At NASA, etc. are gone or hidden.  Any ideas?

  • denhow's avatar
    denhow
    2 years ago

    The NASA channel and the other channels that I mentioned are all working again. Since they all returned at the same time I assume something changed at Roku's end, rather than every individual developer making the same change at the same time.

     

18 Replies

  • atc98092's avatar
    atc98092
    Community Streaming Expert

    I don't have that channel installed any longer, but in the past NASA had all sorts of issues with their channel. I would guess that they are having issues again. It might be at their server end, and it might be something within the channel itself. Either way, NASA is the one that has to resolve the problem, so contacting them would be the first thing to do. I couldn't find a support page specific to NASA TV, so you'd have to use their normal contact page:

    https://www.nasa.gov/about/contact/index.html

    • andyross's avatar
      andyross
      Roku Guru

      I will add that it does work on Fire TV, but the layout has always been very different as it's based on the Android app.

      • mtmcdonough's avatar
        mtmcdonough
        Streaming Star

        Hi.  The NASA tv channel issue has been fixed.  We are back to normal operations.

        Thanks!