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bbetts00
Reel Rookie
‎02-18-2024 02:53 PM

My brand new Roku stick keeps making my LG tv turn on and off

Same problem.  LG C1.  When I turn the TV on, the Roku screen is frozen.  I have to turn the tv off (using Roku remote) and then back on for it to work.  This happens every single time I go to watch TV.

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makaiguy
Community Streaming Expert
‎02-18-2024 05:07 PM

Re: My brand new Roku stick keeps making my LG tv turn on and off

@bbetts00-

You didn't mention what Roku model you're using.  Sometimes this makes a difference in responder's ability to give targeted help.

If your Roku has a "Settings > System > Power > Auto power savings > After 20 minutes of no interaction" setting, try disabling it.  

More info on this setting:  https://support.roku.com/article/6306527767575 

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Ultra 4800 | Streaming Stick 4K+ 3821 | TCL Roku TV 43S245/C107X
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