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Snoopyfankathy
Newbie
‎08-13-2023 11:38 AM

Marathon channel switches to another show

So for the last four days, today included, I have been trying to watch 2 Broke Girls marathon on channel 307 through the Roku Channel. When it gets to the end of the episode, instead of moving to the next 2 Broke Girls episode, it’ll move to some random Walker Texas Ranger episode. Does anyone know how to fix this, because it is annoying me like crazy. 

Thanks, Kathy

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RokuJechealR
Community Moderator
Community Moderator
‎08-14-2023 12:35 PM

Re: Marathon channel switches to another show

Hi @Snoopyfankathy,

Welcome to the Roku Community!

Thanks for bringing this to our attention about having trouble with a channel. In some cases, removing the channel and then reinstalling it may help. To ensure the process is successful, follow the steps below, making sure you restart your Roku device before adding the channel again.

  • Remove the channel. Highlight the channel tile on your home screen and press the Star button on your Roku remote to open the Options menu. Select Remove channel and confirm.
  • Restart your Roku device: Home > Settings > System > Power. "If you do not see a Power submenu, skip to the next step." System restart.
  • Reinstall the channel. Visit the Roku Channel Store and add the channel again.

For further reference, you can visit our support page: How to resolve a channel playback issue

Please keep us posted on what you find out!

Best regards,

Chel

Jecheal R.
Roku Community Moderator
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