Channels & viewing

[Gordy]

On my Roku express app, when I try to watch an MLB game on the MLB channel, the game keeps disappearing and it returns to the home Roku screen.  System restarting and factory resetting the device doesn’t help.  No, I do not have this problem on other channels.  Please contact the developer of the channel please

[makaiguy]

@Gordy-

When problems are confined to a particular channel, it may be that the channel did not install correctly, has received a faulty update, or has subsequently gotten corrupted. A reinstall of the channel to assure you have a good copy of its latest version may fix the problem, so that is the first thing I would try. Remove/reinstall procedure:

Remove/reinstall procedure:

1. Highlight channel on home screen.
   
   
2. Press * key on the Roku remote and choose Remove channel option.
   
   [Note: If this channel is one for which you have a paid subscription through Roku, there will be a "Manage subscription" option instead of a "Remove channel" option. Click this and follow the prompts to cancel your subscription. Now the "Remove channel" option will be shown and you can proceed to remove the channel. (Your subscription will continue to run for the rest of the prepaid subscription period, but will no longer auto-renew at that point. After re-installing the channel you can reinstate your subscription to restore its auto-renewal if you like.)]
   
   This will remove the channel from ALL Rokus linked to this Roku account.
   
   
3. IMPORTANT- IF YOU SKIP THIS STEP YOU MAY NOT GET A CLEAN RE-INSTALL:
   Restart the Roku to clear its memory. Depending on your Roku model you'll find the System restart option under Settings > System > Power or if you have no Power option, under Settings > System. Repeat on any additional Rokus linked to this Roku account.
   
   [Note: For Roku TVs (i.e. ones with Roku capability built in) with "Fast Start" enabled, turning the TV off/on just puts it in/out of a standby state and does not give you a full restart. Use the menu options listed above.]
   
   
4. Reinstall the channel to your Roku account via the Roku Home page Streaming Channels menu option. This will install the channel on all Rokus linked to this Roku account.
   
   

Notes:

• The channel will be added to the END of each Roku's channel grid.
• The Roku on which you performed the reinstall should get the installation immediately.  On other Rokus linked to this Roku account you may need to force an update to get immediate installation via Settings > System > System update.  Otherwise, it should be installed when each Roku does its daily check for updates.
• If channel requires a login, you may need to log in anew.

If the problem persists at this point, it typically means the current version of the channel app has a problem that must be addressed by the channel itself as they are the ones that create the Roku-compatible version of their app and provide it to Roku.

[Kzoom]

I have a TCL Tv w Roku built in. It is at my house in Riverside county ÇA. 
I have a 55” LG here in LA, with a older Roku box (not a stick)

i have watched MLB with NO PROBLEMS for 4 years in Riverside and more here in LA on these two setups. 

And this “drop-out at random, resets to Roku Home Screen” no sense JUST STARTED about a month ago….ON BOTH MACHINES! 
So this is obviously a ROKU problem. And Roku needs to fix it. 

this happens on NO OTHER CHANNEL. 

AND Fk! I missed the 10th inning on the Cin at Det game. Well, at least my team won. 

Maybe it’s time to switch to Chromecast. 

[Gordy]

Thank you Kzoom, but the people at MLB have told me that the current Roku device I have is not compatible.  Sometimes it works, sometimes not.  But I’ll live with it.  Maybe I’ll upgrade sometime, but for now I’m good.