Channels & viewing

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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anagcarlin
Level 7

Lost Purchased Movies. I purchased several movies and my History shows nothing, now. What happened t

I purchased several movies and a short video, but my history shows nothing. What happened to my purchases? They were there and now… nothing shows.

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RokuDanny-R
Roku Employee
Roku Employee

Re: Lost Purchased Movies. I purchased several movies and my History shows nothing, now. What hap...

@anagcarlin

Thanks for the post.

Can you please clarify the issue you are experiencing? What channel are you accessing when you purchased these movies?

With more detailed information, we will be able to assist you further.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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