Channels & viewing

Are your Roku channels not working? Find troubleshooting tips for adding/removing channels, logging in, authentication, activation, playback issues, and more.
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Jamestcl
Reel Rookie

Re: Is Roku app and Roku channel down?

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When my apps show i can use them. Main menu shouldnt rely on their service, waiting for home screen to time out annoying.

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jimmo
Channel Surfer

Re: Is Roku app and Roku channel down?

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I am also unable to use the Roku Channel and see the home display of Roku Live and apps on the Roku homepage.

I unplugged the Roku box for 10 minutes and disconnected the box from the HDMI port. But that did not remedy the situation.

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Claxton63
Newbie

Re: Is Roku app and Roku channel down?

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Thank you for the update

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jl4532990
Channel Surfer

Re: Is Roku app and Roku channel down?

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And they had the nerve to have us approve their ability to take our channel hostage a couple months ago. Now, this crapola.

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jl4532990
Channel Surfer

Re: Is Roku app and Roku channel down?

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Sorry, find it hard to believe you.

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KayLovve
Newbie

Re: Is Roku app and Roku channel down?

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My app is working but only as the TV remote, I can’t access the typical Home Screen of the app

Indy919
Binge Watcher

Re: Is Roku app and Roku channel down?

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There is a problem on the Roku side where there is missing content and problems with trying to add or update channels. 

Check out my previous post in this thread which includes a message from the Roku team, who is aware of the problem and are working on it.

Re: Is Roku app and Roku channel down?

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I'm having same problem. I also unplugged everything, still didn't work.  I checked for update, I then did a system restart and nothing....still blank.

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jimmo
Channel Surfer

Re: Is Roku app and Roku channel down?

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Hi Claxton63,

Even though I disconnected and restarted my Roku box and updated the Roku Channel app, I did not do the factory and network resets as you did, as doing those things might make it complicated for me to use my streaming device at all.

I am assuming that since others here are reporting the same problem that this is some sort of Roku system-wide issue which will, hopefully, eventually be fixed. In any event, please keep me informed and thank you..

Jim

jimmo
Channel Surfer

Re: Is Roku app and Roku channel down?

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Hi Indy919,

Thank you for the update.

Jim