Channels & viewing

[Hawgowar]

Ever since the January update, when I try to remove vids from my Roku streaming player playlist, it leaves behind a black thumbnail box that says "no views". If clicked on, it plays the video I tried to remove/erase. My list is being taken over by videos I saved to watch then removed, supposedly. I have tried unplugging the device, restarting it, logging off and on. Nothing gets rid of the black thumbnail boxes in the list.

[RokuTakashi]

Hi, @Hawgowar

We're glad to have you hear in the Roku Community.

We understand the concern you've brought to our attention, and we'd like to gather more information. Are these videos accessed through the Roku Media Player? Also, could you please provide an image referring to the "black thumbnail box"? Further, what specific Roku device you are having issues with?

With more details, we'll be able to have a better clarification at the issue and assist further.

Best wishes,
Kash