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Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Kram67
Level 7

Hulu won’t launch across 3 devices

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Across 3 Roku devices ranging from 3 years old to brand spanking new, Hulu will not launch on any of them. I click on Hulu it appears as though it’s just starting to load and then it returns to the Roku Home Screen.  I already did the remove the channel, reboot, and reinstall. This fix did not work. Any help would be appreciated. 

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1 Solution

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RokuKariza-D
Roku Employee
Roku Employee

Re: Hulu won’t launch across 3 devices

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Hi @Kram67

Thanks for the post.

Channels on Roku are maintained by the channel provider themselves. We suggest reaching out to Hulu Support directly to report the issue and get help. There's likely an issue within that specific channel that needs to be addressed with an update from them.

You can contact them here: https://help.hulu.com/s/article/how-to-contact-Hulu

We appreciate your understanding.


All the best,
Kariza

Kariza D.
Roku Forum Moderator

View solution in original post

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3 REPLIES 3
renojim
Community Streaming Expert

Re: Hulu won’t launch across 3 devices

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If three different devices aren't working that would point to some kind of network problem.  Have you tried rebooting your gateway/modem/router?            

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
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Kram67
Level 7

Re: Hulu won’t launch across 3 devices

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Hulu works just fine on my iPad on the same network as does every other app across each of my Rokus.  Hulu on Roku is the issue.  

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RokuKariza-D
Roku Employee
Roku Employee

Re: Hulu won’t launch across 3 devices

Jump to solution

Hi @Kram67

Thanks for the post.

Channels on Roku are maintained by the channel provider themselves. We suggest reaching out to Hulu Support directly to report the issue and get help. There's likely an issue within that specific channel that needs to be addressed with an update from them.

You can contact them here: https://help.hulu.com/s/article/how-to-contact-Hulu

We appreciate your understanding.


All the best,
Kariza

Kariza D.
Roku Forum Moderator
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