Channels & viewing

Are your Roku channels not working? Find troubleshooting tips for adding/removing channels, logging in, authentication, activation, playback issues, and more.
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hsos
Newbie

Hulu & Prime Video not supported

I keep getting Told My Roku Doesn't Support Hulu or Prime Video... and need to get a New Roku....  Even though I was Watching it LAST WEEK... considering it is connected to my Internet 🛜...  and was Working Fine WHY would I be getting this message? 

I Reset and ReStarted my Roku and Logged Back in... Connecting my Email etc. Still is not connecting. I have  a Hulu.... and Prime account that I used before Why Would I not be able to Connect it now? 

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1 REPLY 1
Strega2
Roku Guru

Re: Hulu & Prime Video not supported

Listing the model number may help.  Some channels do decide to stop supporting old equipment at some point, so it may be helpful to know what you have.

Banned but back. Because why not?