Forum Discussion

Grendel's avatar
Grendel
Channel Surfer
2 years ago
Solved

Haystack News Channel Not Working

I've tried all the steps of uninstalling and reinstalling Haystack News and restarting the Roku box but nothing works. When Haystack News is highlighted in the channel menu, and I hit the star button...
app playback
  • RokuJanadeeK's avatar
    RokuJanadeeK
    2 years ago

    Hi Community users!

    We understand your frustrations regarding this issue with the Haystack News Channel. We appreciate all the steps you have taken in an attempt to fix the issue.

    If the issue persists even after all the troubleshooting, it could be an issue that needs to be addressed by the channel provider itself. They are the best ones who can provide further information regarding their channel's availability and functionality on the Roku platform so we recommend reaching out to them directly.

    Let us know if you have further inquiries.

    All the best,
    Janadee

Lanae1225's avatar
Lanae1225
Reel Rookie
2 years ago

When is the issue with Haystack not working going to be fixed? If you aren't trying to fix the problem or can't just let us all know so that we can stop asking! The same troubleshooting tips keep being given to everyone & you all see the responses that it's not helping but then don't reply back when advised it didn't work. 

renojim's avatar
renojim
Community Streaming Expert
2 years ago

Roku doesn't "fix" any apps except their own (which are very few).  It's up to the developer, so I suggest you pressure Haystack to fix their Roku app.

  • Lanae1225's avatar
    Lanae1225
    Reel Rookie
    2 years ago

    Already tried that! Since it's working on my phone & firestick just fine I was referred back to the Roku. 

  • Grendel's avatar
    Grendel
    Channel Surfer
    2 years ago

    I already . contacted Haystack News. That did nothing. It doesn't matter how many times I update or restart the Roku box- it fixes nothing as far as Haystack News goes. The channel doesn't care, Roku doesn't care, so I'll just delete it because it screws up all the other channels and I have to restart the box again. Good luck to their advertisers on that channel.