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Anita50
Newbie
‎11-02-2022 02:48 PM

Had free version of Peacock. Upgraded to paid version with no commercials. Still seeing commercials

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How do I stop commercials after upgrading to a Peacock paid subscription with no commercials?

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RokuRiamie-D
Community Moderator
Community Moderator
3 weeks ago

Re: Had free version of Peacock. Upgraded to paid version with no commercials. Still seeing commerci

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Hi @vjneale,

Welcome to the Roku Community!

We appreciate you for letting us know that you are getting ads on your Peacock TV channel subscription. We would be more than willing to assist you with this.

Please note that the Peacock TV subscription that is ads-free is Peacock TV Premium Plus, while the one that has an ad is Peacock Premium. We highly suggest you check your Roku Account to double-check the plan you have for Peacock TV.

Thank you for your understanding.

Cheers,
Riamie

Riamie D.
Roku Community Moderator

View solution in original post

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5 REPLIES 5
DBDukes
Community Streaming Expert
‎11-02-2022 06:23 PM

Re: Had free version of Peacock. Upgraded to paid version with no commercials. Still seeing commerci

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@Anita50 

Live content will have commercials. On-demand content won't.

Give an example of on-demand content with commercials.

DBDukes
Roku Community Streaming Expert
Note: I am not a Roku employee.

If this post solves your problem please help others find this answer and click "Accept as Solution."

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johnskibum
Newbie
‎02-22-2024 04:40 PM

Re: Had free version of Peacock. Upgraded to paid version with no commercials. Still seeing commerci

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Yellowstone 

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johnskibum
Newbie
‎02-22-2024 04:43 PM

Re: Had free version of Peacock. Upgraded to paid version with no commercials. Still seeing commerci

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Yellowstone still has commercials on Peacock Plus 

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vjneale
Newbie
3 weeks ago

Re: Had free version of Peacock. Upgraded to paid version with no commercials. Still seeing commerci

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How can I get rid of the commercials? I’m paying for Peacock Plus! Ugh. It’ll take 10 years to see Yellowstone from the beginning. Help!

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RokuRiamie-D
Community Moderator
Community Moderator
3 weeks ago

Re: Had free version of Peacock. Upgraded to paid version with no commercials. Still seeing commerci

Jump to solution

Hi @vjneale,

Welcome to the Roku Community!

We appreciate you for letting us know that you are getting ads on your Peacock TV channel subscription. We would be more than willing to assist you with this.

Please note that the Peacock TV subscription that is ads-free is Peacock TV Premium Plus, while the one that has an ad is Peacock Premium. We highly suggest you check your Roku Account to double-check the plan you have for Peacock TV.

Thank you for your understanding.

Cheers,
Riamie

Riamie D.
Roku Community Moderator
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