HD Homerun App will not load on Roku Ultra 2024 (Hardwired connection)
I have an HD Homerun Connect (HDHR5-2US)
, it has been operational for years on my hardwire network.
I can access the HD Homerun from the App on a hardwired TCL Roku TV as well as a WiFi connected Windows 11 computer, a WiFi connected Galaxy S9 Tablet and a WiFi Samsung S8 phone,
The HD Homerun App will not load on my recently purchased (new) hardwired Roku Ultra 2024. I can run other apps (Sling. Paramount +. ROKU etc)
I downloaded the app from the online store. When I attempt to load the HD Homerun app from the ROKU Home screen the screen goes blank (Blue for ~1sec then Black for ~1 sec) and returns to the home screen. This occurs both when I am watching the other channel on another device and when I am not watching a channel.
My other Roku devices do not have this problem
Any suggestions how to troubleshoot this issue?
It doesn't work on my 4850 either while the same version (that appears to have been updated last week) does work on my 4802. It's always had one issue or another over the years, so I rarely use it. I feel like it worked on my 4850 when I set it up at the beginning of the year, but I can't be certain.
You might try reaching out to Silicon Dust to see what they have to say about it:
https://www.silicondust.com/contact/Edit: I hadn't noticed that my 4850 was still on software version 14.0. Once it updated to 14.1 the app started working.