Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
I had HBO Max through Prime, but once HBO Max left I had to create a new account. However I cannot sign into my Roku since it only takes me to the “create an account” opinion even if I push the existing account or sign in option. Is anyone else having this issue? I Googled how to fix this and nothing has helped.
HBO Max has one screwed up login process. I've heard that if you try to start a program it will then ask you to log in. There also may be a way that's hidden off screen, so try navigating around using the arrows. I don't have/use HBO Max, so these are just things I've read here.
Roku Community Streaming Expert
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I just went through HBO Max setup with a family member. The family member subscribed through https://hbomax.com and used those credentials on the Roku to sign in. This was yesterday, so unless there's some glitch that's developed today, the process works.
DBDukes Roku Community Streaming Expert Note: I am not a Roku employee.
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