Channels & viewing

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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JoeLong
Level 7

HBO MAX - Session Expired - SOLVED

Hello,

I own 3 Roku 3800x devices all are currently working, the device in my office has the following error message.

Session Expired - Your Session has expired please sign in again.

Can someone help, HBO Max works everywhere else including my laptop. 

Thanks in advance.

 

SOLVED:  Uninstalled and reinstalled HBOmax and everything is good.  Regards.

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2 REPLIES 2
Becca46
Level 7

Re: HBO MAX - Session Expired - SOLVED

How did you uninstall app? I don’t have that option (think it’s because I pay via Roku). 

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renojim
Community Streaming Expert

Re: HBO MAX - Session Expired - SOLVED

@Becca46, if you subscribe through Roku you won't have the option to remove the channel until you cancel your subscription.  I'd suggest cancelling the subscription and subscribing directly with the provider (HBO MAX).

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