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lasasala
Newbie

Great Expectations (1998) directed by Alfonso Cuaron - playing wrong film

When playing https://therokuchannel.roku.com/watch/c21c6d9b081e5068815b572286bf79e5, which is listed as Great Expectations (1998) by Alfonso Cuaron, a completely different film is playing. It is actually playing a staged version of the story.

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2 REPLIES 2
makaiguy
Community Streaming Expert

Re: Great Expectations (1998) directed by Alfonso Cuaron - playing wrong film

Flagging this to bring it to the attention of Roku employees @RokuDanny-R, @RokuKariza-D, & @RokuMary-F

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Ultra 4800 | Streaming Stick 4K+ 3821 | TCL Roku TV 43S245/C107X
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RokuKariza-D
Retired Moderator

Re: Great Expectations (1998) directed by Alfonso Cuaron - playing wrong film

Hi @lasasala

Thanks for bringing this to our attention.

I have forwarded this issue to the appropriate Roku team to investigate further. Once we got an update, we'll post it in this thread.

Your patience and understanding ae greatly appreciated.


All the best,
Kariza

Kariza D.
Roku Forum Moderator
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