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LowerWolf
Newbie
‎08-15-2022 02:30 PM

Glitched Apple TV library on Roku

Here's a weird glitch I just noticed.

In my Apple TV library, all of my purchased movies also appear (out of order) under the TV Shows tab. There are a couple of shows that I've never purchased showing there as well. And one of my shows is missing completely. 

IMG_0017.jpeg



It's happening on all three of my Rokus. My library on my Macbook and iPad are both fine, however, showing only TV shows.

I've signed in/out, reset the Apple TV app on each Roku and rebooted each Roku with no luck. Also rebooted my router. Nothing has worked so far. 

I think this started happening after the Apple TV app was updated on the Roku last week. 

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2 REPLIES 2
LowerWolf
Newbie
‎08-15-2022 02:53 PM

Re: Glitched Apple TV library on Roku

Getting the same issue on an old Chromecast I have, so it's obviously an Apple issue and not a Roku one. 

RokuNimfa-C
Retired Moderator
‎08-16-2022 07:56 AM

Re: Glitched Apple TV library on Roku

Hi @LowerWolf, 

I hope you're doing well.

I understand that you are having an issue with the Apple TV not only on the Roku device. Channels are maintained by the channel developer themselves. We suggest reaching out to Apple TV support directly to report the issue and for further help. There's likely an issue within that specific channel that needs to be addressed with an update from the channel developer.

You can contact them here: Apple TV Support


Regards,
Nimfa

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