Channels & viewing

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
tgneckar
Level 8

Getting commercials targeted for another state

I keep getting commercials targeted for California and I live in Texas.  For example, there is this obnoxious California lottery commercial that plays at least 10 times per hour, there is another healthcare commercial targeted for the Bay Area.  How do I stop that?

3 REPLIES 3
whomeqqqq
Level 10

Re: Getting commercials targeted for another state

you cant

it is buggy AI guessing at where you live to feed  you commercials

i usually get some from dc area

rarely from other places not where i actually live

Bloodspite
Level 7

Re: Getting commercials targeted for another state

I get them for Texas- mostly political add.

which is pretty much a waste because I cant vote there 😂

0 Kudos
WickeD-of-OZ
Level 7

Re: Getting commercials targeted for another state

This is because, whoever your internet provider is, they are pulling an IP address with geo location info from another state and giving it to you therefore the app or device that you're using, is using that IP geolocation instead of your physical location.

0 Kudos