Channels & viewing

Are your Roku channels not working? Find troubleshooting tips for adding/removing channels, logging in, authentication, activation, playback issues, and more.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Malcolm2
Reel Rookie

Gaps in Close Captioning in only one episode of series

Jump to solution

Episode 2 of the series "Suspicion" on Apple TV+ has important dialogue gaps in the clos captioning. All other appear to be OK and all other CC in Apple's programs as well as other streaming services appear to be OK.  Apple support tells me it is a Roku's problem which appears to be ridiculous. Any suggestiones would be appreciated

0 Kudos
1 Solution

Accepted Solutions
RokuDanny-R
Retired Moderator

Re: Gaps in Close Captioning in only one episode of series

Jump to solution

@Malcolm2

Thanks for the post.

For more information about that channel's features and functionality, you'll want to contact Apple TV+ support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves. 

 

Thanks,
Danny

Danny R.
Roku Community Moderator

View solution in original post

0 Kudos
2 REPLIES 2
RokuDanny-R
Retired Moderator

Re: Gaps in Close Captioning in only one episode of series

Jump to solution

@Malcolm2

Thanks for the post.

For more information about that channel's features and functionality, you'll want to contact Apple TV+ support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves. 

 

Thanks,
Danny

Danny R.
Roku Community Moderator
0 Kudos
Malcolm2
Reel Rookie

Re: Gaps in Close Captioning in only one episode of series

Jump to solution

Thank you for the rely, but as I said, after an hour on the phone, AppleTV denied any responsibility and told me it was roku's problem

Malcolm

0 Kudos
Need Assistance?
Welcome to the Roku Community! Feel free to search our Community for answers or post your question to get help.

Become a Roku Streaming Expert!

Share your expertise, help fellow streamers, and unlock exclusive rewards as part of the Roku Community. Learn more.