Channels & viewing

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Scolli23
Level 9

Re: Free HBO GO and HBO NOW Promotional Content?

Jump to solution

what did u do to get it to work?

0 Kudos
CarlaM
Level 7

Re: Free HBO GO and HBO NOW Promotional Content?

Jump to solution

I agree! I have contacted ROKU only to be told how to cancel my subscription. I was already charged after 7 days. I contacted HBO and they had no record of my account and could not assist me TWICE!
I am very frustrated

0 Kudos
NCC1
Level 7

Re: Free month of HBO access? All I'm getting is a week

Jump to solution

Thanks, this is the reply I was looking for. I tried using the HBONow app but despite them listing the free content, it asked me to renew my HBONow subscription that I had cancelled last year. I'm glad I checked this forum!  Playing "Barry" from the Roku Channel works just fine 🙂

0 Kudos
Liz7645
Level 7

Re: Free month of HBO access? All I'm getting is a week

Jump to solution

Just took the 30 day free HBOmax free trial, but it does not come up in the Roku channel. If I try and launch the HBO app it does not offer a way to sign in with Roku…so basically no free anything? Is there a secret?

0 Kudos
RokuDanny-R
Roku Employee
Roku Employee

Re: Free month of HBO access? All I'm getting is a week

Jump to solution

@Liz7645

Thanks for the inquiry.

How did you sign up for the 30 day free trial offer for HBO Max? 

If you have further questions regarding your free trial, please reach out to our support team directly here for your 'Account or billing' issue, here: https://support.roku.com/contactus. They will be able to further assist you.


Thanks,
Danny

Danny R.
Roku Forum Moderator
0 Kudos