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Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Haileysdad1
Level 7
‎06-23-2021 06:22 PM

Everytime I click on an app seconds later it goes back to the Home Screen?

 
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2 REPLIES 2
StreamerUser
Level 20
‎06-23-2021 07:38 PM

Re: Everytime I click on an app seconds later it goes back to the Home Screen?

Known solutions/workarounds for apps not loading:

1) Check for updates (Settings/System/System updates/Check now) - try again

2) Change your Theme to the Roku Default (Settings/Theme/Restore default theme) - try again

3) Change your Screensaver to a Roku clock (Settings/Theme/Screensavers) - try again

4) Network connection reset (Settings/System/Advanced system settings) - try again

5) Completely unplug power from Roku for 10-15 minutes - try again

6) Factory reset (Settings/System/Advanced system settings) <--- last resort

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RokuDanny-R
Roku Employee
Roku Employee
‎06-24-2021 11:37 AM

Re: Roku device automatically sends me back to home menu during streaming.

@Haileysdad1

Thanks for the post.

Can you please provide more information about the issue you are experiencing? What Roku model device are you using? How are you powering the Roku device? Is the device plugged into the TV USB port or is it plugged into a wall outlet?

With more information we will be able to assist you further.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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