Channels & viewing

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
kojaks43
Level 7

Every time I launch Hulu, Roku asks if I want to add another channel. Make it stop

This has just happened. I am guessing it is because there has been a new improvement.

 

This just annoys me. If I want to add a channel, I'll select it. I don't want Roku to nag me.

How can I stop this behavior from happening?

0 Kudos
2 REPLIES 2
renojim
Community Streaming Expert

Re: Every time I launch Hulu, Roku asks if I want to add another channel. Make it stop

Are you using one of the screensavers with a little ad for some channel/app scrolling by occasionally?

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
0 Kudos
RokuDanny-R
Roku Employee
Roku Employee

Re: Every time I launch Hulu, Roku asks if I want to add another channel. Make it stop

@kojaks43

Thanks for the post.

If you are unable to resolve the issue, can you please provide us the following information:
-Roku device model, serial number, device ID, and software OS/version (these can all be found in Settings > System > About)
-does this issue occur on a specific channel? if so, what channel and what version/build is the channel (this can be found be selecting the channel on the Home screen and pressing the * button)
-tracker ID when this issue occurs (when you see this issue occur, press the Home button 5 times, followed by the Back button 5 times)
-steps to reproduce the issue you are seeing

With more detailed information, we will be able to investigate further.


Thanks,
Danny

Danny R.
Roku Forum Moderator
0 Kudos