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Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Kw6
Level 7

Error code:Cloudpath ErrorAuthorizationNIP

Has anyone fix this error code ?? Error Code :Cloudpath ErrorAuthorizationNIP. 

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15 REPLIES 15
makaiguy
Community Streaming Expert

Re: Error code:Cloudpath ErrorAuthorizationNIP


@Kw6 wrote:

Has anyone fix this error code ?? Error Code :Cloudpath ErrorAuthorizationNIP. 


Cloudpath authorization errors deal with logging you into your subscription to channels that uses the Cloudpath service for their subscription management, such as the NBC/Universal family of channels.

One thing that some have reported fixes this is going into the channel on your Roku, logging/signing out, then logging/signing back in again.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X
Gma5
Level 7

Re: Error code:Cloudpath ErrorAuthorizationNIP

I have been trying to get Monday night Raw for weeks. Now and this is message that is coming up in TV screen

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Gma5
Level 7

Re: Error code:Cloudpath ErrorAuthorizationNIP

I better wait till son gets home.  I'm all most 69 yrs old. How can he contact u?

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HDMIGuy
Level 14

Re: Error code:Cloudpath ErrorAuthorizationNIP

If your son has a Roku account he can login and go to community.  If he does not have a Roku account just have him use yours to contact the forum.  

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AeroSpaceTech
Level 11

Re: Error code:Cloudpath ErrorAuthorizationNIP

69 is young. My mother is 84 and uses her Roku. Finds movies, shows, watches live tv on YouTube TV. Raw is available live on YouTube TV or FuboTV and usually within 24 hours of air on Hulu 

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Bk2488
Level 7

Re: Error code:Cloudpath ErrorAuthorizationNIP

Anyone fix this?  

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RokuDanny-R
Roku Employee
Roku Employee

Re: Error code:Cloudpath ErrorAuthorizationNIP

@Bk2488

Thanks for the post.

Can you please specify the issue you are experiencing? What are the steps to reproduce the issue you are seeing? What troubleshooting steps have you already taken to try to resolve the issue?
With more detailed information, we will be able to assist you further.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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tigerfire44
Level 7

Re: Error code:Cloudpath ErrorAuthorizationNIP

I just try to go into NBC, I'm trying to watch MSNBC. I choose the MSNBC live channel and click on it and receive the error message. It says to talk to our provider, but Xfinity doesn't know anything about this error code. They say it's a ROKU problem. I have the same problem with CBS, same error message. I can get into ABC, but it shuts down in about 5 minutes.  Again Xfinity says it's not their issue.

Error Code: CloudpahtErrorAuthorizationNIP

 

Please help.

RokuDanny-R
Roku Employee
Roku Employee

Re: Error code:Cloudpath ErrorAuthorizationNIP

@tigerfire44

Thanks for the post.

Have you already tried unlinking your cable provide credentials from the channel and then re-authenticating the channel to see if that resolves the issue?

Please keep us posted what you find out.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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