Forum Discussion

Kw6's avatar
Kw6
Newbie
4 years ago

Error code:Cloudpath ErrorAuthorizationNIP

Has anyone fix this error code ?? Error Code :Cloudpath ErrorAuthorizationNIP. 

24 Replies

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  • makaiguy's avatar
    makaiguy
    Community Streaming Expert

    Kw6 wrote:

    Has anyone fix this error code ?? Error Code :Cloudpath ErrorAuthorizationNIP. 


    Cloudpath authorization errors deal with logging you into your subscription to channels that uses the Cloudpath service for their subscription management, such as the NBC/Universal family of channels.

    One thing that some have reported fixes this is going into the channel on your Roku, logging/signing out, then logging/signing back in again.

  • I have been trying to get Monday night Raw for weeks. Now and this is message that is coming up in TV screen

    • Gma5's avatar
      Gma5
      Newbie

      I better wait till son gets home.  I'm all most 69 yrs old. How can he contact u?

      • HDMIGuy's avatar
        HDMIGuy
        Roku Guru

        If your son has a Roku account he can login and go to community.  If he does not have a Roku account just have him use yours to contact the forum.  

    • RokuDanny-R's avatar
      RokuDanny-R
      Retired Moderator

      Bk2488

      Thanks for the post.

      Can you please specify the issue you are experiencing? What are the steps to reproduce the issue you are seeing? What troubleshooting steps have you already taken to try to resolve the issue?
      With more detailed information, we will be able to assist you further.


      Thanks,
      Danny

      • tigerfire44's avatar
        tigerfire44
        Newbie

        I just try to go into NBC, I'm trying to watch MSNBC. I choose the MSNBC live channel and click on it and receive the error message. It says to talk to our provider, but Xfinity doesn't know anything about this error code. They say it's a ROKU problem. I have the same problem with CBS, same error message. I can get into ABC, but it shuts down in about 5 minutes.  Again Xfinity says it's not their issue.

        Error Code: CloudpahtErrorAuthorizationNIP

         

        Please help.

  • This help forum is so bogus. Has anyone ever been helped by it?

    • RokuMary-F's avatar
      RokuMary-F
      Community Moderator

      Hi bescott,

      Welcome to the Roku Community!

      We'd like to gather more information about the issue you're running into. What channel are you trying to load this content from? Does the issue only occur on a specific channel or all channels on your Roku device? What are you seeing on screen? What troubleshooting steps have you taken so far to try to resolve the issue?

      Once we have this information, we will be able to assist you further.


      Best regards,
      Mary

    • RokuDanny-R's avatar
      RokuDanny-R
      Retired Moderator

      Cat53

      Thanks for the post.

      Can you please provide the information requested in RokuMary-F's previous post?

      With more detailed information, we will be able to assist you further.


      Thanks,
      Danny

      • Zflowerz's avatar
        Zflowerz
        Newbie

        I've had the same error for months now. Can't get into NBC, peacock, or bravo. I've tried everything suggested. So frustrating 

  • I was trying to get on the Kelly Clarkson show but it said there was an error code so that's why I'm trying to connect with you so I can watch the TV

    • jmontoyl's avatar
      jmontoyl
      Newbie

      So does that mean I can't watch NBC or could the code be fixed