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ijn22
Newbie
‎05-09-2022 09:47 PM

Dumping 90's channels after I reset my Roku is just rude.

I had a few channels setup and I was setting up a Roku Ultra from my son.  We reset it, and it just loaded 90 channels I never had setup before.  Now we have to waste are time cleaning this mess up. 

This is NOT cool Roku.  This is how you start to lose loyal customers.  

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1 REPLY 1
AvsGunnar
Community Streaming Expert
‎05-09-2022 10:34 PM

Re: Dumping 90's channels after I reset my Roku is just rude.

@ijn22 

I believe there is a screen during the setup up a new device/factory reset which should present you an option to not install these "recommended" channels.  (Or, at least, there used to be).

May be easier to perform another factory reset and see if you are presented this option rather than trying to delete 90 channels.  

Roku Community Streaming Expert
Just another Roku user... I am not a Roku employee.
Insignia RokuTV, Ultra 4660, Premiere+ 3921, Express 4k+ 3941, Streambar 9102

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