Channels & viewing

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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whurledpeaz
Level 7

Re: spectrum app not working

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I'm glad to know that you can perceive my intentions. I do believe the fault lies on both sides but unfortunately, I am limited in internet service providers but not in devices that will provide access to the spectrum app.

And yes I am saying goodbye. As I replace tv's, which I have done with my main tv, I won't purchase roku devices. So I hope this answers your questions.

Do you work for roku? I don't nor do I work for spectrum.....

atc98092
Community Streaming Expert

Re: Did Roku really get rid of the Spectrum app?

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@Mspabaakhh93 wrote:

@atc98092 well when you pay for cable and have to use the spectrum app... no no there isn't! At least not without paying 65 dollars a month. 


Yes, there is the option of renting their cable box. Before streaming players with apps existed, it was the only option you had. I'm certain there's nothing in your Spectrum contract that states they promise to offer a streaming app for any device. That's the only point I've been making. Spectrum never promised the availability of an app, and Roku made no promises to offer one either. 

Dan

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee, just another user.
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rherrema
Level 8

Re: Did Roku really get rid of the Spectrum app?

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I know we all kicked this one to death real well, but I find this ironic.  To get my normal tv apps (through Spectrum Steaming Services which is a real thing), I now need to have an Amazon Fire Stick on by ROKU TV.  Way to go ROKU.

Stevecobb76
Level 8

Re: Did Roku really get rid of the Spectrum app?

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Roku & spectrum really kicked is all in the nuts! And I just bought 3 roku ultra. Now all 3 are being returned! 

Stevecobb76
Level 8

Re: Did Roku really get rid of the Spectrum app?

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The spectrum rep told me to use roku devices to hook up more tvs. I'm pissed! Roku & spectrum took a huge dump on all of us over greed!

cjacks
Level 7

Re: SPECTRUM!!

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The Spectrum app is, or was, the only thing that separates Roku from Firestick.  Without Spectrum, there is no reason for us to use Roku in my house vs. Firestick.  Bring the Spectrum app back!  This will hurt Roku more than help and I will slowly phase out rather than refresh the (5) Rokus in my house.

PS - Yes, it may hurt Spectrum, too, for me... as I don't use Spectrum receivers (use Tivos) and Spectrum app on Roku was only way to  watch on demand. 

mariefree
Level 7

Roku dropped my Spectrum streaming tv service

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My spectrum TV service is no longer working on my TV streaming through my Roku device. This ended last WednesdayJanuary 13. Spectrum has talked with me and confirmed it is not an issue as I can stream on other devices. I cannot retrieve the app nor can I find a way to get my spectrum app back in my TV up and running through your troubleshooting and video tutorials. Please help!

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Ampma247
Level 7

Re: Roku dropped my Spectrum streaming tv service

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Use the my spectrum app and direct connect to tb that way 

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Ryan_mayer31
Level 7

Spectrum app missing from home screen

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I have downloaded the spectrum app before it was removed from the store, used it last night and it is no longer on my home screen. Read through a bunch of articles with no luck on what had happened or to fix it.

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texasuser
Level 7

Re: spectrum app not working

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There's a licensing dispute between Roku and Spectrum and so it was taken off Roku. If you already downloaded it then you're good but if you deleted it or trying to download new then no Spectrum TV app.  So sad.

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