Channels & viewing

Are your Roku channels not working? Find troubleshooting tips for adding/removing channels, logging in, authentication, activation, playback issues, and more.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Disney+ has taken over my TV

Jump to solution

My ROKU remote has started freezing about 2 weeks ago. I checked on my ROKU account and tried to find solutions. I've changed batteries & did multiple reset but the annoying Disney+ has taken over my TV and I can't watch my shows. I don't have Disney account, don't want it & not interested in it at all. Why is ROKU allowing it to take over my viewing experience?

Labels (1)
0 Kudos
1 Solution

Accepted Solutions
renojim
Community Streaming Expert

Re: Disney+ has taken over my TV

Jump to solution

Do you have a Disney+ button on your remote?  Is it stuck?  Try taking the batteries out of the remote (assuming it has removable batteries) and using the mobile app as a remote.  If the problem goes away, you'll know it's the remote.

Roku Mobile App - Free for iOS® or Android™ | Roku

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.

View solution in original post

0 Kudos
1 REPLY 1
renojim
Community Streaming Expert

Re: Disney+ has taken over my TV

Jump to solution

Do you have a Disney+ button on your remote?  Is it stuck?  Try taking the batteries out of the remote (assuming it has removable batteries) and using the mobile app as a remote.  If the problem goes away, you'll know it's the remote.

Roku Mobile App - Free for iOS® or Android™ | Roku

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
0 Kudos
Need Assistance?
Welcome to the Roku Community! Feel free to search our Community for answers or post your question to get help.

Become a Roku Streaming Expert!

Share your expertise, help fellow streamers, and unlock exclusive rewards as part of the Roku Community. Learn more.