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Robthan
Newbie

Disney + South Africa region locked

Disney + has recently been released in South Africa however region locked on my Roku device. Does anyone know when they update their channels or how we could get in contact with them to unlock it?

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RokuKariza-D
Retired Moderator

Re: Disney + South Africa region locked

Hi @Robthan

Thanks for the post.

Please be advised that South Africa is not an official supported region for Roku that's why you are unable to add or access the channel on your Roku device. Any Roku Player or TV can be activated to any Roku account but channel availability/access will vary from region to region. 

We'd recommend reaching out to the channel's customer support team letting them know you want their streams on Roku South Africa.

Many channels on our platform are managed and developed by their channel publisher.

We appreciate your understanding.


All the best,
Kariza

Kariza D.
Roku Forum Moderator
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