Channels & viewing

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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PC2018
Level 7

Discovery+ on mobile

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3 REPLIES 3
makaiguy
Community Streaming Expert

Re: Discovery+ on mobile

How did you subscribe to Discovery+?

  • Directly with Discovery+ on their website?
  • Through your TV or some other third party?  Which one?
  • Subscription provided by some other service such as a cell phone account?  Which one?
Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
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Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X
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PC2018
Level 7

Re: Discovery+ on mobile

Through my TV.

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makaiguy
Community Streaming Expert

Re: Discovery+ on mobile


@PC2018 wrote:

Through my TV.


Premium subscriptions purchased through 3rd party systems like Roku, Amazon, Hulu, Smart TVs, etc, are often only viewable via the service through which you subscribed. In Roku's case, most (all?) are viewed via The Roku Channel.

If you want to view on all platforms supported by that channel you typically must subscribe directly with the channel via its web page then use its dedicated app for each platform, authenticating via your channel account.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X
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