Channels & viewing

Are your Roku channels not working? Find troubleshooting tips for adding/removing channels, logging in, authentication, activation, playback issues, and more.
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NoelleH
Newbie

Crave via service provider

I used to be able to access Crave via Roku stream and my regular TV. I pay for the channel through my service provided; Eastlink. But now when I try to access the channel through Roku, I am being asked to subscribe again? It no longer gives me the option to login via my service provider. Why? I shouldn't have to pay twice. 

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1 REPLY 1
Streamer317
Roku Guru

Re: Crave via service provider

That is not a Roku issue. Are you sure that Eastlink still supports Crave TV? Your in Canada I take it.

https://www.crave.ca/en/support/how-to-use-crave/how-do-i-activate-my-roku-device-10305250

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