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Level 7

Crave isn’t recognizing my subscription

Under my account settings in my subscription to Crave is active, but when I try to access Crave in my TV it keeps telling me “subscribe to watch”. I’m being charged for it. It shows as an active subscription. What can I do?

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Community Streaming Expert

Re: Crave isn’t recognizing my subscription

Since it shows in your account at, this confirms you subscribed through Roku.  Most subscriptions through Roku are accessed via The Roku Channel.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
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Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X
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