Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
I believe I’ve already responded to somebody earlier. They were going to send out a new cord to me. I had to borrow a charging cord from another electronic device. The cord & plug/adapter that it came with it has been in place & plugged into a surge protector since I bought this Roku.
To go back to what I did to find out that it was the power cord &/or adapter.
I started with a settings review.
Then I refreshed my network a couple of times.
Rebooted my router multiple times.
Moved my router close.
Then began to troubleshoot with the power cord.
Since I started using the borrowed cord and adapter it has worked flawlessly.
I notice that other people have stated that it’s very sensitive the power.
It worked fine for months and then out of the blue it stopped. It’s not a heavily used television but it is used regularly.
Could you reply here with the model number of your Roku device? It can be found from the Settings menu by navigating to Settings > System > About.
Furthermore, removing the affected channel and then reinstalling it may help. To ensure the process is successful, make sure to restart your device before adding the channel back in. We would recommend doing this in Settings > System > Power (If you do not see a Power submenu, skip to the next step.) > System restart.
Mine stopped doing that for a short time and is back to it again, even if I completely disconnect it. I'm not sure what firmware issue there is but I do know it's becoming a problem trying to use the device on my television.