Forum Discussion

Ashleah's avatar
Ashleah
Reel Rookie
11 months ago
Solved

Closed Captioning not working with mgm+

My closed captioning is on and works with all other apps except MGM+. Online, through the MGM+ website, captioning works fine, but I can't seem to get them to work with the Roku. I have updated the system and updated the app. Please help. 

  • I have had this issue with certain apps.  I have found that turning off the captions, and then restarting the Roku sometimes helps.  Wait to turn them back on until you have rebooted the Roku.  Hope this helps.

3 Replies

  • Kristin2's avatar
    Kristin2
    Streaming Star

    I have had this issue with certain apps.  I have found that turning off the captions, and then restarting the Roku sometimes helps.  Wait to turn them back on until you have rebooted the Roku.  Hope this helps.

    • Ashleah's avatar
      Ashleah
      Reel Rookie

      Thank you so much! This did the trick, and the captions are working now. I really appreciate your response!