Channels & viewing

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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rmlewis
Level 7

Classic Reel Endless buffering

I have problems every day with classic real going into endless buffer mode. There is no solution. I will just keep posting or reply to my post every day. Does the company have any shame at all?

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4 REPLIES 4
makaiguy
Community Streaming Expert

Re: Classic Reel Endless buffering

Have you complained to Classic Reel?  They're the ones providing the signal through whatever servers they've contracted with.  Roku is just a conduit.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X
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rmlewis
Level 7

Re: Classic Reel Endless buffering

I would love to. But I don't believe that they have a customer service phone line. I have looked. Do you have a number for them?

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makaiguy
Community Streaming Expert

Re: Classic Reel Endless buffering


@rmlewis wrote:

I would love to. But I don't believe that they have a customer service phone line. I have looked. Do you have a number for them?


Afraid not.  Have been unable to find ANY contact info for them.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X
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rmlewis
Level 7

Re: Classic Reel Endless buffering

now it won't even load the movies, let alone broadcast without buffering. It keeps getting worse.

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