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Breezer
Reel Rookie
‎08-08-2023 09:07 PM

Cineplex store error message

We got a new roku tv, since then I have been trying to log into cineplex store. I keep getting “something went wrong” message and then booted out to the Home Screen. I have tried deleting it and doing a reboot and the reinstall. Any suggestions? 

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2 REPLIES 2
makaiguy
Community Streaming Expert
‎08-09-2023 05:56 AM

Re: Cineplex store error message

I can't find a "Cineplex" Roku channel app in the Roku channel stores for US, Canada, or UK.   Where are you located?

Or is your problem with logging into your account at cineplex.com, the Canadian Theater operating company?

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Ultra 4800 | Streaming Stick 4K+ 3821 | TCL Roku TV 43S245/C107X
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Breezer
Reel Rookie
‎08-09-2023 06:45 AM

Re: Cineplex store error message

The app is “cineplex store”. I’m located in Canada. The app works on my other devices just not my new roku tv. It also worked on my last roku tv. 

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