Channels & viewing

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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imyzjht
Level 7

Channel rating never changes? Can never be fixed?

The rating star of Channels hasn't been changed for years — it stays as a fixed number instead of being kept up to date.

Is it still a useful value? 

4 REPLIES 4
ReiTian
Level 7

Re: Channel rating never changes? Can never be fixed?

Can’t agree anymore, just hope someone can fix it ASAP 

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Re: Channel rating never changes? Can never be fixed?

I agree, it doesn't make sense, a real time updated rating is the right one!

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Re: Channel rating never changes? Can never be fixed?

Here’s some ways to fix or to try to pinpoint it: 1. Restart your device. 2.Reboot router and/or modem or if you have a Roku Ultra plugged into Ethernet, Unplug the Ethernet cable and replug it in. If all fails, Ask support for help or wait for a patch update. I am able to change my rating just so you know.

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Re: Channel rating never changes? Can never be fixed?

Sound like an issue with your router/modem. (Have you tried restarting it by unplugging and plugging back in?)

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