Channels & viewing

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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cat32964
Level 7

Channel installed but cant find

It says on app that channel RTN is installed yet i cant find it on my smart TV?

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1 REPLY 1
RokuDanny-R
Roku Employee
Roku Employee

Re: Channel installed but cant find

@cat32964

Thanks for the post.

Please be aware that if you added a channel through the Roku Channel Store online, that the channel may not be readily available for use on your device. We would recommend checking for a system update on your device through: Settings > System > System update

Then once your device has been updated, try checking to see if the channel has been added to your Roku Home screen.

Please keep us posted what you find out.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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