Channels & viewing

[Nay212]

I’m having the same issue. I tried everything to fix it & nothing worked. Roku support was no help

[TL9]

Spectrum TV guide missing channels 14 -> 201 after update.

[Regbrk1]

Hello Roku,

please assign to roku team assist 

another problem after last one solved. For 24 hours, on local channel guide no information  97 % of channels. 
mod 8120X- -rokutv

serial YK007H60041(NNRO57600420)

tracker id 10-017-201 

thank you.

regina

[RokuJharra-Q]

Hi Community Users,

We appreciate you for posting and we understand that some of you are encountering difficulties with the Channel Guide not loading on your Roku device.

To better assist you, please share the current operating system version on your device. You can find this information by going to Settings > System > About.

Thank you for your cooperation, and we look forward to resolving this issue together.

Best,
Jharra

[CC767]

Cannot even get to my settings. Comes up on a blank Roku page. That’s as far as it goes. Remote is working

[RokuJharra-Q · Accepted solution]

Thank you for keeping us updated, @CC767!

To assist us effectively with this issue, could you provide the latest OS version on your Roku device? You can find it in Settings > System > About.

Additionally, here are a few things to check:

• Check for updates: Go to Settings > System > System update and ensure your Roku is running the latest software. 
• Restart your Roku: Unplug your Roku for a few seconds, then plug it back in. 
• Rescan channels: Access your channel settings and select the option to rescan for available channels. 
• Check internet connection: Verify your internet is working properly and has a strong signal. 
• Check cable connections: Make sure your antenna or cable is securely connected to your Roku. 
• Contact your service provider: If the issue persists, contact your cable or streaming service provider to check for any known issues on their end. 

Hope this helps!

Thanks,
Jharra