Channels & viewing

Are your Roku channels not working? Find troubleshooting tips for adding/removing channels, logging in, authentication, activation, playback issues, and more.
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Jimmie-d
Newbie

Cannot login to Weather Channel

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What is the channels support phone number?

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1 Solution

Accepted Solutions
RokuCarly
Community Moderator
Community Moderator

Re: Cannot login to Weather Channel

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Hi, @itzallwood76.

Greetings from the Roku Community.

Thanks for letting us know about having trouble logging into your Weather app account. We'd be happy to share further information about this. 

Firstly, we would like to inform you that Roku doesn't manage channel logins or authentication. We would highly recommend directly coordinating this with the service provider as they manage and maintain their app on the Roku streaming platform independently. 

You may reach them here for further assistance: The Weather Channel Support

We hope you find this information helpful.

Warm regards,
Carly

Carly Y.
Roku Community Moderator

View solution in original post

6 REPLIES 6
RokuTakashi
Community Moderator
Community Moderator

Re: Cannot login to Weather Channel

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Hi, @Jimmie-d

Sending you our welcome here in the Roku Community.

We acknowledge your inquiry regarding the Weather Channel's contact for support, and we'd be more than glad to assist you with that.

For more information regarding their contact information, kindly visit Weather Channel Support - The Weather Channel

We hope that your concerns will be sorted out soon, and if there's anything we can do to assist you further, please let us know.

Best wishes,
Kash

Takashi O.
Roku Community Moderator
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Hull
Newbie

Re: Cannot login to Weather Channel

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Same Thing May 26th, 2024. What junk.

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RokuRey-V
Community Moderator
Community Moderator

Re: Cannot login to Weather Channel

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Hi @Hull,

We acknowledge the challenges you may be facing while trying to log in to the Weather Channel. Please refer to @RokuTakashi accepted solutions post above.

For the best assistance, it is recommended that you contact them directly, as they oversee the management and regulation of this channel.

Hope this helps.

Regards,
Reyn

Rey V.
Roku Community Moderator
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itzallwood76
Reel Rookie

Re: Cannot login to Weather Channel

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Why was this listed as the solution? Was this matter resolved? If so, how? It's been over a year since the original post, but I'm experiencing the same issue.

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andyross
Roku Guru

Re: Cannot login to Weather Channel

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How are you trying to log in? Are you using it as a TV Everywhere app with a TV subscription from another service? Or as a stand-alone subscribed through https://streamtwc.com/ ?

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RokuCarly
Community Moderator
Community Moderator

Re: Cannot login to Weather Channel

Jump to solution

Hi, @itzallwood76.

Greetings from the Roku Community.

Thanks for letting us know about having trouble logging into your Weather app account. We'd be happy to share further information about this. 

Firstly, we would like to inform you that Roku doesn't manage channel logins or authentication. We would highly recommend directly coordinating this with the service provider as they manage and maintain their app on the Roku streaming platform independently. 

You may reach them here for further assistance: The Weather Channel Support

We hope you find this information helpful.

Warm regards,
Carly

Carly Y.
Roku Community Moderator
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